Hair Accessories
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Frequently Asked Questions
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What sizes do you carry?
We strive to offer a full range of sizes from extra small to extra large. However, sizing availability can vary by brand, and not all styles come in every size—but we always snag extended sizing whenever we can.
Some brands may offer additional size options, so we encourage you to explore all the styles you love and carefully read each product description. We personally try on our pieces to provide the most accurate, transparent fit notes and sizing guidance possible.
How long will it take to get my orders?
Delivery times may vary depending on your location. Orders are processed within 3–4 business days, and once shipped, typically arrive within 7–10 business days. Please note that holidays or high-volume periods may cause slight delays.
All orders are shipped via USPS using 2–3 business day shipping and include up to $100 insurance. Once your order ships, you’ll receive a confirmation email with tracking details so you can follow it every step of the way.
Do you offer returns or exchanges?
Yes! We accept returns or exchanges within 7 days of delivery for store credit. Items must be unworn, unwashed, and with original tags attached.
We recommend reviewing our in depth return policy prior to ordering if you have any additional questions!
How do I track my order?
Once your order ships, you’ll receive a tracking number via email so you can follow your package.
Do you restock sold-out items?
Some of our pieces are limited, but we occasionally restock popular items. Sign up for notifications on the product page or follow us for updates.
What's the best way to contact you?
You can reach us anytime at theturquoisepistol@yahoo.com or through our contact page—we’re always happy to help!
Do you offer discounts or promotions?
Yes! Join our email and SMS list to be the first to know about sales, new arrivals, and exclusive offers.
Are your products true to size?
There is nothing more annoying than an item running small and sitting there trying to decide what size you need, been there, done that! We totally get it!
Most items run true to size, but fit can vary depending on the style. Check product notes or reach out if you need help choosing your size. We always strive to carry true to size brands.