Returns & Exchanges
Thank you for shopping with The Turquoise Pistol!
Our Return Policy:
- Must call the store during the store hours before returning an item, our phone number is (903) 872 3344. We will not respond to emails.
- Due to frequent inventory changes we do not allow exchanges. You may repurchase the item in the correct sizing you need or you can wait until you receive store credit.
- If you have purchased a pre order item we are not able to refund you as we have already gotten your order in with our dealer.
- Merchandise may be returned for Store credit only in store and online!
We only accept returns within 7 days of it being delivered(we do not count Sunday). For example if you receive the item on a Monday you have before the following Tuesday to ship those items back to the store. If item/items are ineligible for a return we will hold them until the customer pays another $8 shipping fee to have the item/items sent back to them.
- To be eligible for a return; item/items must still have tags intact, unwashed, unworn, and odor free.
- We DO Not accept any returns anytime we are having a sale or promotion. Or if you use a promotional discount codes.
- The customer is responsible for paying shipping cost for the return. original shipping cost is non refundable.
- Gift Cards
- Sale/Discounted items
- Accessories & Jewelry
- Beauty Products
- Louis Vuitton
- Lane Brand Boots
- Agave Brand Sandals or boots
- Car Fresheners
- Self Tanner
- Bath & Body Products
*Please send returns to:
The Turquoise Pistol Boutique
101 S. Beaton St.
Corsicana, TX. 75110
Things to consider
- Lost Packages: We will do everything we can to help you but once it is out of our hands we are not responsible for the package and we can not issue a refund. If you pay for package protection at checkout you should be covered for any lost or stolen packages.
CAN I CANCEL MY ORDER BEFORE IT HAS BEEN SHIPPED?
- No, we ship so quickly that once your order has been placed our system has automatically processed a shipping label etc. Once you receive the package you are more than welcome to ship it back to us at your own cost and as long as it adheres within our return policy store credit will be issued.